As I reflect on the month of June, I can’t help but smile and think back to the movie ‘Yes Man’, that Jim Carrey starred in several years back. I love this movie, I love a good laugh, and Jim Carrey always delivers. The movie which finds Jim Carrey’s character, Carl, at a motivational seminar, takes us to through a humorous journey of his life transformation after he reluctantly agrees to say ‘yes’ to everything life throws his way. Ironically, in […]
It’s out there – you can’t see it, you can’t hear it, and you can’t feel it…but your customers can. In fact, chances are you don’t even know it’s there until it’s too late. It’s a silent killer – of sales, customer satisfaction and manpower, all of which impact your bottom line. What possibly can be so detrimental to the success of your company? The simple answer – the relationship of your sales center team. Home building is a fast-moving competitive industry, […]
When I was in my early 20’s, I clearly recall sitting on a bench in the busy hallway of the Eaton Centre in downtown Toronto interviewing for a retail position and being asked by the interviewer, “what is the difference between customer care and customer satisfaction?” “Hmmm?? Great question”, I thought as I stammered my way through a fabricated response. With only waitressing and bartending experience under my belt, I could only relate to ensuring the beer was flowing and the […]
Just like anything in life, with a career in new home sales, you get out of it what you put into it. And, choosing sales as your career path requires more than just facilitating a new home transaction, it requires that you be knowledgeable in all aspects of the business in order to educate your buyers and provide them with the best guidance in their new home purchase. With so many moving parts to new home sales, your attitude and […]
We’re well into the first quarter of the year and if you have not already done so, you need to stop to plan your business. Likely, your Sales Manager and Executive Team will provide you with your sales budgets for the next 12 months but now the hard work falls upon you. As a sales professional, it is important to reflect on the year passed and where opportunity may present itself for the year to come. Think about the successes […]
In a strong marketplace the efforts of sales professionals has a tendency to decrease. After all, with a consistent flow of sales the world is your oyster, right? Unfortunately, this can be misleading to a someone just entering sales as their initial impression may be that they have to do nothing more than flash their pearly whites and the sale is made – which could not be farther from the truth. The reality of sales is that it’s competitive environment […]
